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If there is something missing from your order guide, you can use the “Comments” feature in each order. This will attach your comment to the order when it is being sent to approval. Simply go to the “Comments” tab on the top of your screen and add your request. Be sure to click “add comment” to ensure it saves with the order.

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Chat.On feature can also be used to accomplish this, please see other document on “How to Chat in On.Care” for more info.

Saving your order

If you do not wish to submit your order right away, you can always save it by clicking the save icon on the bottom left corner of your order screen.

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You have now successfully placed an order in On.Care:)submitted your order for approval.