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Chat on feature is great for communicating within your network with comments and/or issues pertaining to a specific order. With Chat on a user could even opt-in to get these messages texted to them.
Find the red chat icon in your desired order and click it to initiate your chat.
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Chats can also be accessed from within an order as follows;You will be able to access Chat.On wherever you see the red chat icon.
(You can follow the same instructions below whichever way the chat is accessed.)
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Your chat screen will appear as follows;
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