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Starting an Order Once you are logged in to On.Care and in the home screen, click “Start new order.”
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Alternatively, you could go to Order>Add order in the navigation menu
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Choosing your Order Guide
You will be directed to fill out the following fields;
Note: These images may look different on your configuration. For example if you only have rights to one property/facility then you will only see the property/facility that you have rights to.
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Based on your user rights, you will have different options you can choose from. In this example, we will be placing an order on behalf of the Food Service Director. However, if you are from a different department (i.e. housekeeping, maintenance, central supply…etc) the drop downs will show only what pertains to you when you create an order. Once your fields are filled out correctly, go ahead, and press “Create Order.”
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If you are looking for something specific and do not want to scroll through everything, use the search feature in your order. The search bar can be found on the top of your screen before your product listing.
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Entering your quantitiesQuantities
You can use the drag bar at the bottom of your screen to scroll to the right for more product info, like your item ID, package type, and units. It is important to pay attention to the pack size and unit of measure so that when entering your quantity you can order the correct amount accordingly.
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Chat.On feature can also be used to accomplish this, please see other our document on “How to Chat in On.Care” for more info.
Saving your order
If you do not wish to submit your order right away, you can always save it by clicking the save icon on the bottom left corner of your order screen.
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Saved orders can be found pending in your home screen and you can always go back in by just clicking on the order itself to go in and finish editing.
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Review your order How to chat in On.Care
Review your Order
This is a great time to review your order and check the quantities to be sure there are no issues/keying in errors.
Submit your orderOrder
If all looks good and you are ready to send your order for approval, click “Send” on the bottom right corner of your screen.
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You have now successfully submitted your order for approval.
Saving and Searching an Order
If you do not wish to submit your order right away, you can always save it by clicking the blue save button on the bottom left corner of your order screen.
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Each order you create will have a unique number created for it which can be found on the top left of your order screen. This number can be used in your home screen to find saved orders before and after it has been submitted for approval.
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Just enter your order number in the search bar to pull it up.
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Orders that haven't been approved yet can be seen pending in your main screen so that gives you easy access to go in and edit by simply clicking on your order. However, if you have multiple pending orders, the search feature is great to help you find it quickly.
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