Order or PO number
To find a specific order you can choose to search by PO or Order Number.
PO is a unique order number that On.Care creates to send to the vendor whereas Order Number is an internal number created for each order.
Order numbers can be found 1 of 2 ways;
From your main On.Care Screen by your pending orders.
They can also be found within the order itself on the top right of the screen
PO’s can be found from within the order itself by going in to the “Purchase Order” tab on the top of your order screen. PO # can be found in the PO # column.
Searching for your Order
To search for an order by Order or PO number you can use the search bar on the top of your screen in your On.Care home screen and it will bring your right up to that specific order. The same can be done with PO #'s.
Broad PO Search
To find an order from a particular vendor and/or in a specific time frame you can use the search PO feature in the order dropdown from your home screen.
This will direct you to a new tab and ask you to fill out your desired fields.
You can choose to filter by Department, Property, Date, Vendor, Behalf Of…etc
Once you have your info filled out, you can hit the search button and your results will appear.
You can also choose to see just the PO’s sent today by going to the order drop down on the top of your home screen. This will show you all the orders placed on that specific day only.
How to Re-Email a PO
Once you pull up your specific order, you can re-email it by clicking the envelope icon on that specific order.
PO Issues
You can also go into the last icon and re-send from there.
By clicking this icon, you will be redirected to a new tab that looks like this.
From this screen you are able to post your PO and re-email if need be.
Also, if there was an issue with your order the error will appear on the bottom (e.x. below)
You can also see other doc on order issues for more info. See link below.
Printing one or multiple PO’s
You can print a copy of the PO by selecting your order or orders you would like printed
Once selected, hit the print button on top of your screen.
Receiving
Please note, this feature is mostly used for invoicing.
This feature enables you to track shipments and confirm that you have received all goods that were ordered and billed. To get to the receiving tab, click the following icon;
You will then be directed to a new tab that looks like this;
