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Email Notification
When an order is sent for approval by a facility, an email notification goes out to inform the approver that there is an order pending.
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Problem orders and POs are both accessed on the same page. They are only separated by tabs.
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Clicking on more info will open up the troubleshooter on the right-hand side where you will be given more information on why the PO might have failed to send and how you can go about solving the issue.
Depending on the failure reason, you will either be given the option to correct information and resend the PO or contact our customer service team.
Here is an example:
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Here is an example:
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You can also see the document on PO and Order Status Screens for more clarity on this PO and Order status screens
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