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This document will provide a step by step walk through showing you how to add a new facility to your On.Care System.

Before beginning, please make sure you have the appropriate user rights to be able to add and edit facilities in On.Care. If you are unsure, you can reach out to your system Admin to confirm or add the rights to your account!

New Facility

The first step is to access the add new facility screen. From the navigation bar on the top of your screen, select management, facility, and then Add new.

You will be brought to the new facility form that you will need to fill out with the appropriate information. The first screen is the basics, facility name, start date, bed count and purchaser’s name.

Next you will fill out the facility address information. Please note that the billing and shipping addresses can be the same or different depending on how you have your facilities setup.

The 3rd page is facility billing information, this page will allow you to fill out vital AP information as well as show you billing frequency and your current rates.

the last page you will have to fill out is the facility payment method. From this page you can select a current company credit card as well as input a new one if needed. Please note company credit cards are available to all facilities, not just the current one, so please make sure you only check off company credit card for those that are applicable.

Once the payment method are input, you can now click next, review your information and enable the facility!

If you have any questions, please feel free to reach out to Customer Service at any time, 914-219-0027 or Tickets@on.care.

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